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FOR IOWA RESIDENTS:

For SNAP application assistance or questions, contact the Iowa HelpLine:

Iowa HelpLine, in partnership with the Iowa Food Bank Association, Mon-Fri between 8:00 am – 5:00 pm: (855) 944-3663

Contact by email: Lisa Spitler, Food Assistance Outreach Coordinator

The HelpLine and state assistance programs are free services. Your information will be kept private and will only be used to process your request and to provide application assistance.

*It is important to notify the Department of Human Services of any address, income, or asset changes.

ALERT – BE AWARE OF SNAP SCAMS

Applicants for SNAP in Illinois and Iowa should be aware there is NEVER a fee to apply for benefits. Be on the lookout for ads on the internet falsely offering to help fill out applications in exchange for any kind of fee.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing, or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027), found online at: How to File a Complaint, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of AgricultureOffice of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or
(3) email.
This institution is an equal opportunity provider.

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